Providing a great experience that makes the shopper choose to come back is arguably the most important metric in retail and enhancing customer experiences through connected data is the first step. Learn how to drive the loyalty loop from retail leaders at Forrester, Google and The Wharton School.
Simplifying the customer journey by making each experience relevant is how retail winners are succeeding, and they’re using data to do so. Do you know how much value your shopper data can bring to power loyalty and customer lifetime value? Watch retail industry leaders from Google, Forrester, Wharton and True Fit discuss how to drive the loyalty loop by using data.
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