"Having a bigger understanding through a connected data set and understanding bigger groups of customers becomes very valuable for retailers to help make their specific experience more relevant for every consumer."

"That was easy. That was simple. That was convenient. Those are the kinds of things today’s consumers are looking for in order to give their loyalty to a retailer."

"The idea of a consumer-centric strategy isn’t to say that we are surrounding the consumer; it's recognizing that consumers are very, very different from each other."

"When you are super focused on what consumers need, and you deliver that promise, you build loyalty."

"Retailers that deliver more personalized experiences for their customers find that those consumers tend to come back more often, view more styles and spend more on the sites that they are visiting."

"Providing consumers with great curation translates to improved customer lifetime value."

"You’ve provided such a great experience that the customer is going to come back. That, in some ways, is perhaps the most important metric."