What you'll discover:

• Gauge how your organization’s return rates compare to the retail industry’s as a whole
• Understand the different types of consumers and why not all returns should be considered as a loss
• Learn how to leverage connected data, predict consumer behavior and apply that knowledge to reduce fit and size related returns by 35%

“81% of consumers who have a positive fit experience are likely to purchase that brand again...”

The State of Returns, a special report from True Fit, explores a growing concern for the retail industry – the rise of return rates. By 2019, the footwear and apparel market is expected to grow sales from digital channels by 11%, translating to almost $500B. How can retailers support the shift to a digital boom, while minimizing the risk of revenue loss from returns?

Download the report to learn:

• What consumers expect from a retailer in order to win their business
• What retailers can do to combat consumer hesitancy due to lack of confidence around fit
• How retailers can use their own consumer data to enable positive and personalized experiences and improve the likelihood of repeat purchases
• How to identify a variety of consumer behavior patterns that often yield high return rates and apply tactics to minimize them
• Why personalizing the consumer experience is necessary to grow revenue and how to implement personalization strategies across digital channels

Dive into the data-driven report full of actionable insights to both make strides in lowering your return rates and cultivate a community of delighted, returning customers.